![]() ![]() ![]() Verify the Projector or monitor is turned on and is the proper connection (Laptop HDMI) selected.Check the HDMI cable: Is it damaged? Reseat it securely to your laptop (or adaptor) HDMI output.Check the Supported Operating Systems for IntelĀ® NUC Products to make sure the operating system is supported.Try Updating Windows* to the latest version. Aptio V BIOS instructions (systems shipped after 2019). ![]() Visual BIOS instructions (systems shipped until 2019).Update your BIOS to the latest version, instructions found here.You can also check the update via the Intel Driver Support Assistant.Search for the model of your system on Download Center. Update the graphics driver for your IntelĀ® NUC.If you are able to get one of the display outputs on the NUC to function, try the following to resolve the issue with the HDMI/DisplayPort connection that is not working To identify if there is a compatibility issue with your display, try connecting the Intel NUC to a different monitor or television, which was working before. Test different video port on your NUC (DisplayPort (DP), Thunderbolt, another HDMI port).We recommend testing the video cable from the other working system, which doesn't have this issue. Plug in HDMI/DisplayPort cable directly to the system (no dongles/adapters).Unplug HDMI/DisplayPort cable from the NUC.Try to unplug/plug in the display cable(s):.Click Contact Support in the banner near the bottom of the page to get additional assistance. If you've tried all the steps listed below and you still don't get the monitors to work, Intel Customer Support can help. Try the following troubleshooting operations to help determine the solution to the issue: Note This issue can be caused by a number of factors and components of your system. ![]()
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